Strategic Objective View By Year

  • Green OrbMeets or Exceeds Target
  • Yellow OrbWithin 10% of Target
  • Red OrbBelow 10% of Target
Select a fiscal year to view
Deliver Outstanding Spartan Experiences
Lead Measure Department Perspective Target Actual Result
Student Satisfaction - On-Campus Residential Experience Residence Education and Housing Services Customer 5.50 5.77 Green Orb
Provide Excellent Service
Lead Measure Department Perspective Target Actual Result
NACUFS Survey - Food Overall Culinary Services Customer 3.91 3.82 Yellow Orb
NACUFS Survey - Food Freshness Culinary Services Customer 3.85 3.67 Yellow Orb
NACUFS Survey - Variety of Menu Choices Culinary Services Customer 3.60 3.39 Yellow Orb
Temporary and On-Call Positions Posted through the People Admin System Human Resources Learning & Growth 100.00% 100.00% Green Orb
Rate of Student Job Application Through RHS Student Employment Webpage Human Resources Learning & Growth 90.00% 100.00% Green Orb
Rate of Position Requests submitted through the Position Management System Human Resources Learning & Growth 90.00% 95.00% Green Orb
Increase Revenue
Lead Measure Department Perspective Target Actual Result
Net Revenues Vice President for Auxiliary Enterprises Office Financial $248,227,000.00 $257,035,304.00 Green Orb
Manage Financial Resources
Lead Measure Department Perspective Target Actual Result
Net Income Vice President for Auxiliary Enterprises Office Financial $7,740,000.00 $22,603,150.00 Green Orb
Control Costs
Lead Measure Department Perspective Target Actual Result
Control Operating Costs Vice President for Auxiliary Enterprises Office Financial $223,193,000.00 $216,346,277.00 Green Orb
Maximize Retail Customer Base
Lead Measure Department Perspective Target Actual Result
Cash Sales - Retail Dining Operations Culinary Services Process $11,750,000.00 $12,016,942.00 Green Orb
Culinary Services Door Sales Culinary Services Process $2,000,000.00 $1,960,530.00 Yellow Orb
Forest Akers Golf Course Revenues Spartan Hospitality Group Process $2,444,430.00 $2,846,107.00 Green Orb
Breslin Center Revenues Spartan Hospitality Group Process $1,516,270.00 $1,877,333.00 Green Orb
Tennis Center Revenues Spartan Hospitality Group Process $428,346.00 $467,099.00 Green Orb
Kellogg Center Average Daily Rate Spartan Hospitality Group Process $112.28 $119.72 Green Orb
Spartan Signature Catering Spartan Hospitality Group Process $3,499,958.00 $3,775,805.00 Green Orb
MSU Union Store Spartan Hospitality Group Process $1,227,297.00 $1,454,030.00 Green Orb
Off-Campus and Faculty/Staff Meal Plan Revenue Culinary Services Process $6,000,000.00 $6,441,277.00 Green Orb
Maximize Occupancy
Lead Measure Department Perspective Target Actual Result
University Village Occupancy Rate Residence Education and Housing Services Process 98.00% 98.00% Green Orb